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When most people think of storage for their household belongings, they think of private mini-storage. These are those establishments that will rent you a 10-foot-by-10-foot storage locker or garage on a month-t0-month basis. They typically have a gate that restricts access to vehicles with a gate code and allow their tenants to come and go during regular hours. This is not the case when you store with a moving company, at least a moving company associated with a van line such as United.

Armstrong Relocation’s Carrollton warehouse has 94,000 square feet of storage capacity in which we store our customers’ belongings. The goods are wrapped with protective pads and carefully packed into wooden storage vaults, each of which can hold about as many items as would fit into a 1-bedroom efficiency apartment. They are secured tightly with steel clamps and are not accessed until they are delivered to the final destination via truck. Here’s our President, Mike Gonzales, demonstrating the storage vaults in our warehouse.

 

 

In addition to the wooden vaults, each customer’s belongings are protected by an alarm system that is remotely monitored by ADT Security, as well as closed-circuit video cameras surrounding the exterior of the facility. A massive water sprinkler system is also in place to guard against the possiblity of fire damage.

One caveat for our customers to be aware of is the limited access they have to their belongings while in storage with us. Due to the way in which the items are stored, and the fact that we are not set up to receive customers as retail mini-storage facilities are, we require advance notice for requests to access the vaults. Some warehouse labor is also necessary in order to make the vault accessible to customers. For these reasons, customers typically only store items they will likely not need access to until the entire shipment is delivered to the final destination.

This is a very interesting article based on results from a worldwide Manpower Group survey. This trend, if indeed it is a trend, will eventually prompt employers to beef up their benefits packages, including their employee relocation policy. As experts in employee mobility, that’s exactly where we can help.

Role reversal: Employers say they can’t find workers.

Do you do local moves?

You betcha. We’ve been doing local moves since 1975.

Do you do packing?

Oh yes.  Our packing crews are trained in proper handling and packing techniques. They can pack and protect everything from a piano to a teapot in such a way as to ensure it will arrive at your new home undamaged.

What if I want to do my own packing to save money?

Be our guest. We’ll load what you pack, or we can just pack your breakables. All we ask is that you not pack your anvil in a cardboard box — it’s heavy and might fall through onto a mover’s foot.

What about insurance?

We call it “valuation” because, unlike insurance, it doesn’t cover natural disasters or damage caused by roving bands of armed militias (you laugh, but this is a real concern in certain countries around the world). We offer various levels of liability from basic coverage to full replacement of damaged items.

Do you do international moves?

Absolutely. We work with United Van Lines/Unigroup to ship via container ship or air freight anywhere in the world.

Do you ship automobiles, boats or other large vehicles?

Yes, yes and yes! We use car carriers for autos, or will carefully secure the vehicles inside the moving trailer.

What about storage — can I store with you for weeks, months or even years?

10-4, good buddy. We have 60,000 square feet of warehouse space at our offices in Carrollton, TX. We frequently deliver a portion of our customers’ belongings into storage while they locate a permanent residence in their destination city. Once they’re ready, we’ll deliver it out of storage and into their new home.

What don’t you do?

Very little, actually. We don’t herd cats very well.

Around this time of year, it’s customary to appreciate what is important to us, our families and our business. In keeping with this tradition, the staff here at Armstrong Relocation Dallas were treated to a very nice sit-down catered holiday lunch of delicious Tex-Mex food, thanks to one of our favorite service providers, Relocation Mover’s Services, Inc., or “Relo, ” as we call them. Relo handles many of the specialty tasks on our household moves, such as disassembly of pianos and grandfather clocks.

During the lunch, President Mike Gonzales and Partner Jeff Watson thanked all for their hard work over the past year and pointed out that there is much to celebrate, including a significant increase in business over last year as well as our winning United Van Lines’  2011 Customer Choice, Performance Excellence and Top Hauler Awards. Both agreed that 2012 will be a breakout year, not only in the amount of customers for whom we are able to provide top-notch service, but in the level of service we are able to provide.

In observance of the Christmas holiday, we will be closed Friday, Dec. 23 and Monday, Dec. 26. From all of us to all of you, we wish you warmth, cheer and peace during this special time of year.

The Armstrong Relocation Dallas Team.

2011 Armstrong Relocation Dallas Holiday Luncheon 2

Many people load up on high-end electronics around this time of year — LED HD TVs, Blu Ray DVD Players, Home Theater Surround Sound Systems etc. All of those electronics are very well packed, padded and protected by the manufacturers. After all, it’s in their best interest to ensure that this delicate web of microchips, optical readers and digital circuitry makes it from the plant to the retailer and, ultimately, under your Christmas tree in good working order.

It’s also in our best interest to make sure that these self-same electronics are packed and protected as well as possible so that they reach their new home in as good a shape as the day they were unwrapped. Of course, we’re happy to provide our own sturdy boxes, bubble wrap etc. to accomplish this, but what if you had saved those original boxes? Especially in the case of a flat-screen TV, it could save you upwards of $100. The flat screen boxes we buy to properly protect these lovely TVs cost about that much or more.

So, if you’ve got the space in the attic or garage, sock away those boxes so that when it comes time to pull up stakes and move, you’ll save those hard-earned dollars!

Our owner, Jeff Watson, attended the 2011 Unigroup Convention and Awards in Orlando, Fla., earlier this month and was called onstage to collect several awards given to our Dallas office, as well as company-wide (there are 22 offices nationwide). Armstrong Relocation is an agent for United Van Lines, which is part of the Unigroup family.

We already mentioned here that we were the winner of the 2011 Customer Choice Award, the most prestigious award given to any agent based largely on customer feedback scores, among other criteria. We also won:

  • Performance Excellence Award, which is based on customer feedback and claims reporting
  • Top Hauler Award – All Lines, which is based on the overall amount of revenue from household goods and logistics
  • President’s Club Award for $68 million in combined revenue throughout the Armstrong Relocation group
These awards are the result of hard work, determination and dedication to our customers. They also are a testament to the hard work of dozens of Armstrong Relocation employees across all job descriptions — customer service, operations, sales and leadership. To all of them, we say a hearty “Thank you.”
Here are a few photos from the awards ceremony in Orlando.

Armstrong Relocation Dallas owner Jeff Watson stands with the other owners throughout United Van Lines who won the prestigious Customer Choice Award in their respective size categories.

Armstrong Relocation Dallas owner, Jeff Watson, accepts the Overall Top Hauler award from Pat Larch, President and COO of United Van Lines (left), and Jim Powers, President of Unigroup Worldwide Logistics.

Armstrong Relocation Dallas owner Jeff Watson poses with the 2011 Overall Hauling Award.

Armstrong Relocation Dallas owner Jeff Watson stands onstage with Armstrong Relocation agency owners to accept the 2011 President's Club Award for combined company-wide revenue of $68 million.

As we said here, Armstrong Relocation is committed to their employees’ health.  And as part of our new wellness program, we were just introduced to the “5 a Day Challenge”, which encourages all employees to keep track of  how many servings of fruits and vegetables we eat per day and record that information over the course of four weeks.  If you reach the goal of 100, you accumulate 15 points, which goes toward additional vacation days!  What a deal!

Do you want to try the challenge too?  Here are some healthy and produce-filled recipes that will help you!

Roasted Veggie Pizza {from oh she glows)

(Save yourself some time and buy a frozen pizza dough already prepped and purchase jarred pesto)

Spring Pasta Salad {from 101cookbooks}

Broccoli-Basil Mac and Cheese {from 101cookbooks}

Green Sauce (for anything!!!)

{from 4 little men and girlie twins}

(Use this sauce on wraps, sandwiches, nachos, or basically anything! Throw in other greens even like spinach for a twist!)

Happy cooking!

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