Feeds:
Posts
Comments

Posts Tagged ‘Armstrong Dallas’

Armstrong Relocation Dallas President Michael Gonzales was honored today along with other minority business leaders by the Dallas Business Journal, which presented them with a glass plaque and a biographical article in the publication’s online and special print editions. The group was honored for their hard work, business acumen, vision and entrepreneurship. We’ve included the entire write-up, as well as a video, about our fearless leader. Congrats, Mike!

———————–

Michael Gonzales – Minority Business Leader Awards

Premium content from Dallas Business Journal

Date: Thursday, February 16, 2012, 9:15am CST

Mike Gonzales grew up in a household in Little Mexico — where English was the only language spoken. His war-bride mother only spoke German, so for her to learn the language, Gonzales and his four siblings never spoke Spanish. He never did learn the language. Now 55 and president of Armstrong Relocation Dallas, Gonzales credits his success to working hard and helping others.

Where were you born? Dallas

Describe your family: I married my high school sweetheart, had three wonderful children and have more recently been blessed with two grandchildren.

Tell us about growing up: Growing up with four siblings and being the smallest does not make for an easy childhood. We lived quite modestly in a small house and our father, who worked in the restaurant business, had to work very long hours to keep our family fed. My mother was a war bride from Germany and came to live in America, but she always did a lot of funny things because of the cultural differences. I also remember spending a lot of time at our grandparents’, who lived in Little Mexico before it was eaten up by Uptown. We would travel all over Dallas riding the Dallas bus system because my grandfather had retired as a mechanic and was given a lifetime bus pass. They never did own a car. Although we didn’t have a lot of money, I don’t ever remember feeling like we wanted for anything. It seemed like a week never went by where one of us was not in some kind of trouble, but with four boys what would you expect? And through it all, we turned out alright.

Describe an experience that shaped your future: A few years before I purchased part of this company, I was questioning where I was and what I was doing. I happened to listen to a motivational tape that told a sto

ry called the “River of Diamonds” which briefly explains that you don’t have to go looking everywhere to find happiness/fortune because many times they are right there in your own backyard.

Education: BBA, University of North Texas    University of North Texas

Describe your first “real” job: My first real job was as bus boy for a small restaurant in Irving, and I immediately got promoted to cook.

How did you get into your industry? Believe it or not, as a sophomore in college I was looking for a summer job and just opened the Yellow Pages. I started at ‘A’ and cold-called companies, asking if anyone needed summer help. I reached this company and they said come on down and we’ll put you to work on the moving trucks. The rest is history.

How did you become an owner? After 12 years of working at Armstrong, one of the partners was considering leaving the business and we met one evening. We passed a napkin back and forth with each of us writing our price and in five minutes we had a deal. I got the best end of the deal.

Describe the greatest challenge you’ve faced: I have been truly blessed most of my life so I haven’t had too many things to test me, but one thing that sticks with me happened during high school after I had been dating a particular girl in my class for a few weeks. Our home phone rang one day, my oldest brother answered it and the woman on the other end was the mother of the girl I was dating. She proceeded to yell at my brother that I was not going to date her daughter because I was not good enough. She thought she was talking to my father but she never asked, and we both decided it was best not to tell our dad as he had a healthy temper. That stuck with me for a long time, and I still don’t know whether she didn’t like me, my family, our last name or what. I then decided that I would never let that bother me again and that I would work hard to make sure no one ever had reason to question whether I was good enough for anything or anyone. I also hoped that my kids would never be subject to anything like that in their lives. That seems so long ago.

How have you overcome it? By working harder and helping others, I hope I have earned the respect to prevent me from being judged by anyone or anybody.

What is the secret to your success? Treat others with respect and always give more than what people expect. And never quit smiling.

What community service are you involved in? Catholic Charities, Holy Family Catholic School,United Way, Toastmasters, Knights of Columbus, Small World Charity, Turtle Creek Recovery Center and Carter Blood Bank.

What drives you to give back? We are only on this earth for a very short time, some more and some less, but I feel we are all here to help others in some kind of way. By giving back I think it’s my small way of using the time I’m here to make it a better place for others.

How do you mentor others? I have never considered myself a good teacher because, in some ways, I don’t always have the patience. My mentoring style is to put that person in the seat and allow them to just do it while pointing out and discussing how to handle particular situations.

What are your goals for 2012? To become a better public speaker, make a difference for a cause, and grow my business 10 percent.

Where do you see yourself in five years? In 10 years? I don’t see too much changing in five years as I love where I am and what I am doing. In 10 years, I hope I am able to spend a little less time working and more time helping other organizations that help people.

What are you most known for? I believe I am most known for my dependability and loyalty to my friends, family, coworkers and customers.

Describe something others would be surprised to find out about you: Others might be surprised to find I am an avid motivational tape enthusiast; I used to own hot dog stands in downtown Dallas and sold hot chocolate up and down the aisles in the old Texas Stadium — anything for a buck!

Armstrong Relocation – Dallas

  • Industry: Relocation
  • Headquarters: Memphis, Tenn.
  • Local address: 1405 Crescent Drive, Carrollton 75006
  • Top executive: Jeff Watson, CEO
  • Annual revenue: $22,500,000
  • Number of employees: 200
  • Phone: 972-242-0511
  • Website: http://www.armstrongrelocationdallas.com
Advertisements

Read Full Post »

Do you do local moves?

You betcha. We’ve been doing local moves since 1975.

Do you do packing?

Oh yes.  Our packing crews are trained in proper handling and packing techniques. They can pack and protect everything from a piano to a teapot in such a way as to ensure it will arrive at your new home undamaged.

What if I want to do my own packing to save money?

Be our guest. We’ll load what you pack, or we can just pack your breakables. All we ask is that you not pack your anvil in a cardboard box — it’s heavy and might fall through onto a mover’s foot.

What about insurance?

We call it “valuation” because, unlike insurance, it doesn’t cover natural disasters or damage caused by roving bands of armed militias (you laugh, but this is a real concern in certain countries around the world). We offer various levels of liability from basic coverage to full replacement of damaged items.

Do you do international moves?

Absolutely. We work with United Van Lines/Unigroup to ship via container ship or air freight anywhere in the world.

Do you ship automobiles, boats or other large vehicles?

Yes, yes and yes! We use car carriers for autos, or will carefully secure the vehicles inside the moving trailer.

What about storage — can I store with you for weeks, months or even years?

10-4, good buddy. We have 60,000 square feet of warehouse space at our offices in Carrollton, TX. We frequently deliver a portion of our customers’ belongings into storage while they locate a permanent residence in their destination city. Once they’re ready, we’ll deliver it out of storage and into their new home.

What don’t you do?

Very little, actually. We don’t herd cats very well.

Read Full Post »

Many people load up on high-end electronics around this time of year — LED HD TVs, Blu Ray DVD Players, Home Theater Surround Sound Systems etc. All of those electronics are very well packed, padded and protected by the manufacturers. After all, it’s in their best interest to ensure that this delicate web of microchips, optical readers and digital circuitry makes it from the plant to the retailer and, ultimately, under your Christmas tree in good working order.

It’s also in our best interest to make sure that these self-same electronics are packed and protected as well as possible so that they reach their new home in as good a shape as the day they were unwrapped. Of course, we’re happy to provide our own sturdy boxes, bubble wrap etc. to accomplish this, but what if you had saved those original boxes? Especially in the case of a flat-screen TV, it could save you upwards of $100. The flat screen boxes we buy to properly protect these lovely TVs cost about that much or more.

So, if you’ve got the space in the attic or garage, sock away those boxes so that when it comes time to pull up stakes and move, you’ll save those hard-earned dollars!

Read Full Post »

We at Armstrong Relocation’s Dallas agency were  informed this morning that we are the winner of one of our industry’s most-coveted accolades — United Van Lines’ 2011 Customer Choice Award. This is the third Customer Choice Award for the Dallas office, which also won in 2006 and 2008.

Only one agent in each size category wins this award each year. There are several criteria used when selecting a winner, but the most important are customer survey results and claims frequency and resolution. Our agency consistently ranks among the top performers in customer feedback scores.

Thanks to everyone at our office — customer service, operations, claims, drivers and  packers — for truly making us the Best of the Best.

Read Full Post »

You might think the moving industry is a very basic, low-tech,  elbow-grease driven kind of business. In years past, you were right. And for some of our competitors, it still is. But out-of-the-box thinking and tech-driven solutions are the new model for the times we live in. And as the largest agent for United Van Lines we’ve implemented a recent innovation that renders us able to generate paperless, hyper-accurate moving estimates for our customers.

A new software application called Quotes to Go, paired with a new fleet of Apple iPads, now make us the most technologically advanced surveyors and estimators on the street. Our moving surveyors can now use their touch-screen tablets to select every piece of furniture, every box and everything that our customers would like us to pack, load and transport for them. They then generate a super-accurate quote and e-mail it to the customer, or print it out, if requested.

This means less chance for error and will allow us to avoid some of the hiccups that can occur when using old-fashioned paper surveys. It also means customers can see exactly how we arrived at our estimated weights, which is the basis for our pricing model.

Thanks to Steve Jobs’ genius and our forward-thinking leadership at Armstrong Relocation and United Van Lines for helping us to stay Ahead of the Curve and the competition!

Read Full Post »

In an effort to be more sociable and socially networked, Armstrong Relocation Dallas has made the switch to a new social network-enabled Website!

This will allow for much more interaction with our customers and partners. You also can access our Facebook page, Twitter feed, blog and YouTube channel from links on the new site. In fact, our blogs now will automatically post to the front page of the new site!

We recommend doing three things after reading this blog:

1.  Go to the Website immediately! Here is what you can expect (click on the screen shot below):

2. Bookmark the Website or, better yet, make it your homepage.

3. Visit the Website frequently – We are updating it daily with new content.

And finally, give us feedback. We want to hear from you about what you like, what you don’t and what you’d like to see on the site or out in the field, moving you or partnering with you to move a customer.

Thanks, y’all!

Read Full Post »

As an agent for United Van Lines that moves people both domestically and internationally, we know how hectic moving time can be. Moving to an entirely new country can make your move even more stressful, so we want to try and make this transition as easy as possible for you.

We thought we would send a few helpful things your way if you are making this move overseas!

Some good reads

The “Culture Shock!” series is great and each book is actually very interesting and not boring at all. Definitely an entertaining series. Most all of these books can be found new or used on amazon.

 For those of you women moving overseas, it’s definitely worth it to check out the Federation of American Women’s Clubs Overseas, inc. (FAWCO).  This is an organization that has over 75+ member clubs in 40 countries worldwide. Not only do these groups help you with settling in and handling mundane things like voting overseas (think voting for the next president while living abroad), but they also just get together for fun things like celebrating American holidays such as Thanksgiving or the 4th of July!  It’s basically an instant group of American girlfriends in another country! So check them out here and see if your new location has a chapter!
 
Electricity and voltage are important to consider when moving abroad.  This can affect everything from your hair straightener to your washing machine. Therefore it’s important to find out what your new country’s electricity and voltage are and consider that when deciding what items to move versus leaving behind. 
Australia for examples uses these
 
and Germany uses these
 
Find out more info regarding plugs/volts/electricity here
 
Conversions and measurements might be something new to you especially when considering cooking, temperatures, and driving.  A convenient website that will help you with this is Online Conversions.
 
Further websites to check out:
 
Cheers!
Adrian

Read Full Post »

Older Posts »

%d bloggers like this: